It was a long drive to get to you guys and pickup the part , but well
Worth it . The gentleman o picked it from was very easy to work with and had a great attitude, which made it an easy transaction.
The bulb I ordered was poorly packed and broken in three spots upon arrival. I sent an email to customer service and have yet to get a reply.
Hi Charles, we're very sorry to hear about the damaged bulb and the delay in our response. Please be assured that our team is taking care of your order and refund and will email you with the resolution.
Product was delivered 4 business days after than the expected date. Order was fulfilled 2 days after the purchase date.
Hi there, we’re sorry for the delay in delivery and appreciate your feedback. We do see that your order was placed on May 27th and the UPS tracking shows it was dropped off at the UPS facility the same day. We also see that once in the possession of UPS that there was delayed movement by UPS and took 5 days instead of 3. We will bring this up to our UPS rep.