Privacy Policy
ULE Group Privacy Policy
Effective As of October 1, 2024
- Introduction
Welcome to ULE Group ("we," "our," or "us"). This Privacy Policy is designed to help you understand how we collect, store, use, share, and safeguard your personal information when you visit our website, www.ulegroup.com. Personal information is sometimes referred to as personal data in certain jurisdictions.
By using our website, you are consenting to the practices described in this Privacy Policy, as may be amended or revised from time to time.
- Information We Collect
2.1 Information You Provide. Generally, you can browse in our website without submitting your personal information to us, although we may receive and collect certain personal information automatically, as outlined in below under “Information Automatically Collected”, including site analytics regarding our websites, information your Internet browser automatically sends when you visit our website, and information collected by cookies. However, we collect and store personal information that you voluntarily provide to us when using our website or engaging with our services. This may include, but is not limited to:
- Name
- Address
- Company Name
- Company mailing address
- Email Address
- Phone Number
- Job Title
2.2 Information Automatically Collected. We also automatically collect and store certain information when you visit our website, including by use of “cookies”, beacons, and other unique identifiers and tracking technologies, such as:
- IP address
- Browser type
- Device information
- Web server logs
- Third party web analytics services
- Website pages visited
- “Cookies”
3.1 Overview. Cookies are small text files placed in visitors’ computer browsers to store their preferences and are widely used to remember you and your preferences, either for a single visit (“session cookie”) or multiple visits (“persistent cookie”). They ensure a consistent and efficient experience and perform essential functions like allowing users to register and remain logged in. Cookies may be set by the website that you are visiting (“first party cookies”) or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).
Both websites and HTML emails may also contain other cookies such as web beacons or pixels. These are typically small transparent images that provide us with statistics for similar purposes as cookies. They are often used in conjunction with cookies though they are not stored on your computer in the same way as cookies. As a result, if you disable cookies, web beacons may still load but their functionality will be restricted.
We use cookies for technical reasons and to personalize your experience. Some of these cookies may be set when a page is loaded or when a user takes a particular action on our website both before and after you have registered. For more information on the choices you have about the cookies we use please see Section entitled managing cookies below.
3.2 Types of Cookies. Below are the types of Cookies we use on our website and why we use them:
- Strictly Necessary: These Cookies are essential for our website to perform basic functions. These include Cookies that are required to allow registered users to authenticate and perform account-related functions and to save content for e-commerce functions. They are usually only set in response to actions made by you which amount to a request for services such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies but some parts of our website will not then work.
- Analytics and Performance: Performance Cookies collect information on how you interact with our website, including pages visited and other analytical data. These details help us understand how you interact with our website and how to improve the experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our website and will not be able to monitor its performance.
- User Experience: These Cookies are used to store preferences set by users and enable the website to provide enhanced functionality and personalization. They may be activated by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
- Security: These Cookies help identify and prevent potential security risks.
- Marketing: These Cookies are used to build user profiles, including to help show you ads based on products or services you’ve viewed or acts you have taken on our or others’ websites and services to measure the effectiveness of marketing campaigns and show you relevant advertisements on other websites. They are based on uniquely identifying your browser and internet device. If you do not allow these cookies you will experience fewer targeted advertisements.
- Third Party / Embedded Content: Our website makes use of different third-party applications and services to enhance your experience on our website. These include social media platform sharing buttons such as Facebook and LinkedIn. Cookies may be set by these third parties and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.
3.3 Managing Cookies.
You can opt-out of all cookies or select those cookies which you wish to opt-out of by indicating your choices on the cookie banner at the bottom. In addition, you can choose to have your browser notify you when cookies are being written to your computer or accessed or you can disable/block cookies entirely using the features provided in your browser’s settings.
- Use of Information
We use the collected information for the following purposes:
- To communicate with you, take, handle, and deliver orders and process payments
- To provide and improve our services and our website
- To personalize your experience on our website
- To set up an account with us
- Conduct research and perform analysis to measure, maintain, protect, develop, and improve our products and services
- To send promotional materials or newsletters (see “Marketing” below)
- No Sale of Personally Identifiable Information.
All personal information collected by us will be kept strictly confidential and will not be sold, rented, disclosed, or loaned to third parties except as otherwise described in this Privacy Policy, including under Sharing of Information below.
- Sharing of Information
We may share your information with trusted third parties who assist us in operating our website or servicing you and who are obligated to keep personal information confidential and use it only for the purposes for which we disclose it.
Protecting the privacy and security of your personal information is a priority at ULE Group. Except as described in this Privacy Policy, we will not provide your personal information to third parties without your consent. We do share your personal information with:
- Other entities within the ULE Group enterprise: We are affiliated through common ownership, other operations, and businesses, and we may share your personal information with our affiliates.
- Service providers, subcontractors, and agents who perform services on our behalf: We provide personal information to third party service providers, subcontractors, and agents that work under contract on our behalf to provide certain services. These include third party service providers who help facilitate any communications you may have with us on the website—those communications may be recorded and shared with these third parties to assist us in providing this service. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by us.
- Credit card companies: Credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions. Although our treatment of this information is governed by this policy, the use of your information by the third party financial institutions and their vendors and contractors will be subject to their own privacy policies.
- Law enforcement officials and as required by law: ULE Group may release personal information to third parties when we determine in our judgment and without your consent that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request, including to meet national security or law enforcement requirements; (b) enforce or apply the terms of any of our policies or user agreements; (c) establish or exercise our rights to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies; (d) protect the rights, property, or safety of ULE Group, our employees, our customers, users, or others; or (e) to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
- Marketing
We may, subject to applicable laws, use personal information from its customers to contact them about our website, including to provide them with information on additional products from the Company that may be of interest to them. You may exercise choices regarding these communications as follows:
7.1 Email. From time to time we may send email messages to some or all of our registered customers. We may use a bulk email service to distribute that information. If you do not want to receive such emails, please indicate that preference by contacting us at privacy@ulegroup.com. You can always limit the communications that Company sends to you. To opt-out of commercial emails, simply click the link labeled “unsubscribe” or “opt-out” at the bottom of any commercial electronic communication we send you. Please note that even if you opt-out of promotional communications, we may still need to contact you with important information about your account.
7.2 Mail marketing, Telephone marketing, Surveys, and Quality control communications. You may decide that you prefer we not use your personal information to promote new and/or additional products and/or services which may be of interest to you, and refuse that we contact you by mail or telephone for marketing purposes or by email or telephone for quality control purposes. If this is the case, you may advise us by contacting us at privacy@ulegroup.com.
- Security
We implement security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is entirely secure.
- Your Choices
You can choose not to provide certain personal information, but this may limit your ability to access certain features of our website. You may also opt-out of receiving promotional emails and mail. To opt out of promotional emails and mail contact privacy@ulegroup.com.
- Authorized Agent Policy
You may use an authorized agent to submit a request to access your information delete your information. To designate an agent for these purposes: (a) you must provide us with a copy of a written and signed permission or authorization you gave to your authorized agent; and (b) you must verify your own identity directly with us.
- Children and the ULE Group Website
ULE Group does not sell products for purchase by children. If you are under 18 you may use ULE Group websites only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website.
- Additional State-Specific Privacy Notice and Disclosure Requirements
Last updated: May 31, 2024
A number of states in the United States have passed consumer privacy laws which give their residents certain rights and require additional disclosure. The California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act require these additional disclosures which also serve as a Notice at Collection under the California Privacy Rights Act.
- Categories of personal information collected. The personal information that ULE Group expects to collect from consumers in the twelve months following the effective date of this Privacy Policy may fall into the following categories established by the California Privacy Rights Act although we have not collected any such information in the twelve months prior to the effective date of this Privacy Policy:
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- Identifiers such as your name, alias, address, phone numbers, IP address, your ULE Group account log-in information;
- Personal information such as a credit card number or other payment information;
- Information that may reveal age, gender, race, sexual orientation, or other protected classifications;
- Commercial information such as purchase activity;
- Geolocation data such as the location of your device or computer which may in some cases constitute precise geolocation information; and
- Inference data such as information about your purchase preferences.
- Categories of personal information disclosed for a business purpose. The personal information that ULE Group may disclose to the third parties identified in the "Use of Information" section of the ULE Group Privacy Policy about consumers for a business purpose in the twelve months following the effective date of this Disclosure may fall into the following categories established by the California Privacy Rights Act although we have not collected any such information in the twelve months prior to the effective date of this Privacy Policy:
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- Identifiers such as your name, address, phone numbers, IP address, or government identifier for example if we use a third-party carrier to deliver your order.
- Personal information such as a credit card number or other payment information for example if we use a third-party payment processor.
- Information that may reveal age, gender, race, sexual orientation, or other protected classifications for example if you choose to participate in a survey distributed by a survey provider.
- Commercial information such as the details of a product or service you purchased if a third-party service provider is assisting to provide that product or service to you.
- Internet or other electronic network activity information such as if we use a service provider to help us gather crash reports for analyzing the health of our devices and services.
- Geolocation data which may constitute precise geolocation data such as providing a delivery partner the location of your garage in order to deliver a package; and
- Inference data for example if we use a service provider to help us optimize the accuracy of your shipping address to make sure your order reaches you.
- Advertising. As explained in the "Marketing" section in our Privacy Policy ULE Group shares limited information to help ensure you receive more useful and relevant ads and to measure their effectiveness. Personal information ULE Group may share for the purpose of cross-context behavioral advertising as that term is defined by the California Privacy Rights Act in the twelve months following the effective date of this Disclosure falls into the following categories although we have not collected any such information in the twelve months prior to the effective date of this Privacy Policy:
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- Identifiers such as a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address; we never share your name or other information that directly identifies you.
The categories of third parties with whom ULE Group may share personal information for the purpose of cross-context behavioral advertising are identified in the “Sharing of Information” and “Advertising” sections of the ULE Group Privacy Policy. ULE Group also processes personal information for the purposes of targeted advertising as that term is defined under the Virginia Consumer Data Protection Act, Colorado Privacy Act, Connecticut Data Privacy Act, and Utah Consumer Privacy Act.
- Your Data Rights: You may have certain data rights under state privacy laws including to request information about the collection of your personal information by ULE Group, to access your personal information in a portable format, and to correct or delete your personal information. If you wish to do any of these things, please contact us at privacy@ulegroup.com. Additionally, you may have the right to opt out of the processing of your personal data for targeted advertising as defined by the Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act or the sharing of your personal information for cross-context behavioral advertising as defined by the California Privacy Rights Act. To do so, please contact us at privacy@ulegroup.com. If you enact the Global Privacy Control (GPC) opt-out signal on your browser we will honor your opt-out preference accordingly.
You may also have the right to appeal the denial of any of these rights by submitting a form that will be provided to you if we deny a data request. Depending on your data choices, certain services may be limited or unavailable. To ensure the security of your ULE Group account, we will generally ask you to verify your request using the contact information you have already provided.
- No sale of personal information. In the twelve months prior to the effective date of this Disclosure, ULE Group has not sold any personal information of consumers as those terms are defined under the California Privacy Rights Act.
- California Privacy Rights Act Sensitive Personal Information Disclosure. The categories of data that ULE Group collects and discloses for a business purpose include "sensitive personal information" as defined under the California Privacy Rights Act. ULE Group does not use or disclose sensitive personal information for any purpose not expressly permitted by the California Privacy Rights Act.
- California Privacy Rights Act Retention Disclosure.
We keep your personal information to enable your continued use of ULE Group websites, for as long as it is required in order to fulfill the relevant purposes described in the ULE Group Privacy Policy, as permitted or as may be required by law, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevance of products and content we recommend.
H.California Privacy Rights Act Non-discrimination Statement. ULE Group will not discriminate against any consumer for exercising their rights under the California Privacy Rights Act.
I.California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act De-identified Data Disclosure. ULE Group may use de-identified data in some instances. Ule Group either maintains such data without attempting to re-identify it or treats such data as personal data subject to applicable law.
- Colorado Privacy Act Profiling Disclosure. ULE Group does not engage in profiling of consumers in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under the Colorado Privacy Act.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at privacy@ulegroup.com.
